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Brand Certified

Ernest Jones

3.8
(237 reviews)

Business Details

https://www.ernestjones.co.uk/

About

JewellerWatch ShopWatch Repair ServiceJewellery Repair ServiceSignet Trading LTD
You’ll find Ernest Jones opposite Primark on the Ground Floor of London’s Westfield Shopping Centre in Stratford, East London. There is plenty of car parking on-site, and Westfield also offers excellent overground and underground train links from Stratford station. In the store, you’ll find a stunning range of prestige watch brands including Breitling, TAG Heuer and Tudor, as well as other leading fashion and designer names. We also stock stunning bridal and diamond collections from Neil Lane Designs, Vera Wang and Arctic Light, as well as jewellery for other iconic brands such as Gucci, Olivia Burton and Michael Kors. Book an appointment with us to discuss repairs, personalisation or valuations, or if you’d like a helping hand from one of our jewellery experts to find the perfect piece. We look forward to welcoming you soon.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ernest Jones
158-159 The Arcade, London, Stratford City
E20 1EL, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
12/25/2026Closed

Reviews

3.8
237 reviews
5 stars
119
4 stars
47
3 stars
16
2 stars
5
1 star
50
  • NK
    Nishi kant
    Sep 30, 2023
    5.0
    Shop is ok, those stars are for the incredible service. Wahida was really warm and helpful, do ask for her and she will be able to fix you.
  • TC
    TheAdore C
    Sep 9, 2018
    4.0
    Good range and nice products! I had an unpleasant experience because I've ordered online and I was meant to pick up my order on a specific day.... But I went to the store and they told me that they can not find my order... I was called after a few hours and asked to come back as they managed to find it! It is not a big deal, but still not very pleasant!
  • NU
    nasir uddin
    Jan 14, 2016
    1.0
    I don't trust Ernest Jones , I bought a seiko premier watch online and collect it at a local store , the watch was not brand new it was worn and I think may be a returned item, so I return it, and bought another watch this time citizen Eco drive perpetual calendar , but this was worst then the first one it was well used with scratches and dirty strap , so returned the watch and made a complaint that why you are selling used watched and claimed to be new, the customer service team says we don't know ?

Frequently Asked Questions About Ernest Jones

Where is Ernest Jones located in London?

Ernest Jones is located at 158-159 The Arcade, Montfichet Road Westfield, London, Stratford City, E20 1EL, GB.

What kind of products does Ernest Jones offer?

Ernest Jones offers a stunning range of prestige watch brands including Breitling, TAG Heuer, and Tudor, as well as bridal and diamond collections from Neil Lane Designs, Vera Wang, Arctic Light, and jewelry from Gucci, Olivia Burton, and Michael Kors.

Brand Certified Facts from Ernest Jones

This information is certified by Ernest Jones and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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